The attendant was new to the position and didn't know how to check in the returned trailer. Uhauls online app wasn't functioning properly. I had to call U-Haul customer service the next day to confirm that the trailer had been returned since I could reach anyone at the drop off location
ERIK P
Stop4Gas One LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lakewood, CO 80226
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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It's not easy to get a truck into this franchise. The parking situation for putting a truck there is even worse. I do believe the woman behind the counter was as helpful as she could be. I have used U-Haul Many times before, but my experience between the tried to get answers and the push on the app which is unnecessary has made me decide this is the last time.
DAVID GDon’t make me back in the trailer
Richard FTrailer wasn't particularly clean tho I've rented worse. There was a hinge that had been forced that should have been tightened. First attendant seemed unfamiliar with securing the hitch and called someone else to finish. Within 6 blocks one safety chain had unhooked and was dragging on the ground. I adjusted the chains. Attendant insisted there was no need to cross attach the chains when I suggested it was safer and possibly required by law. I've had better experiences with Uhaul.
MICHELLE FDon't bother with online paperwork. It winds up taking more time. Apps are a mess.
JON M