Worst pickup experience I have had with Uhaul. Cell phone service was not great, could not get my picture submitted to the App. Had to call customer service who recommended using Safari. Overall, the Pickup took 45 minutes. this is unacceptable, Better planning needs to be done by Uhaul where they have their mobile pickup location. Between moving my pickup location and the trouble I had with the App took an hour and forty-five minutes of my time. I feel I should be compensated for this. Being charged a dollar a mile for the overage of 50 miles made this experience with Uhaul with a sour taste in my mouth.
James K
University Storage & Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lancaster, SC 29720
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Mr. Don is awesome. He is very kind and professional. After every visit I walk out with a smile on my face.
Vicki CTransaction was quick and rep was helpful
Gilbert RKeep doing what you're doing. You were very professional. Thanks
Doug GGreat employees, equipment and service.
Robert J