The Stuff (Willie) was super kind, respectful, knowledgeable and very helpful.
MATOKA A
Security Lock & Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Laurinburg, NC 28352
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe truck had some issues, the steering was terrible and shaky, the brakes didn’t feel good, when accelerating the engine made a lot of noise, and there were no dollys in the truck. I don’t think the truck would have been safe for a longer drive, I only drove it a few miles down the road. The dollys I ordered two online but when I went to get the truck there were no dollys on it. I called customer service and was put on hold three times to talk to someone about there being no dollys. Luckily we borrowed a dolly from a friend, but I was still charged $17 for two dollys that I have a confirmation text for saying the charge had been removed. The people at the site were as helpful as they could be and responded fairly quickly to calls and ringing the bell. I know whoever is reading this probably doesn’t have the ability to change this last complaint but I want to say I hate the app. The app was extremely frustrating to use. The signal at this site was terrible so it took quite a long time in the heat to get everything completed in the app. The process was so bad that I do not want to use the app ever again. I also would not recommend this location because of the bad cell service if using the app.
Carolann HI will try my best never to use your online service again. Check the number of times I called, the number of times I was put on hold, the number of times I was told untruths, etc. It was extremely frustrating. There was one agent who was sincere in trying to get the situation solved. She was on the phone with me until the owners of the location came at about 9 to 9:30.
James MYou can include the equipment ordered, and NOT charge customers for equipment that WASNT provided!
Candase MI have no complaints everything went smooth
JAMES D