There was no one there. We called their phone and they said they were open Monday-Saturday 9am to 5pm. We showed up on 9/8/2021 at 9:17am and there was no one there and no way to turn in the trailer. We went through our account on the internet to live chat and tell the U-Haul customer service agent that we left the 5x8 U-Haul trailer within the fence of this location but COULD NOT check in the equipment properly.Arlen G.
Moving Truck Rental in Lawrenceburg, KY at Store More of Kentucky
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lawrenceburg, KY 40342
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lawrenceburg, KY 40342
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have a better online system for booking, 'renting' and paying. I was under the impression that I had locked in all of my Uhaul needs only to find out I hadn't. Very confusing, and from what I've heard, this is the norm.Monique G.
Charged me $50 for a cleaning fee! Bullshit! I will never rent from haul ever again!!!!GENE B.
Well done!! Equipment ( moving blankets)where ready when I got there, The person was very helpful in the process.rick S.
Struggled to get truck turned in online. Went to the location and no one was there.Katherine R.
The lady working there was extremely helpful. We didn't ave the contract to return with the keys. We dropped off the vehicle on Sunday and Monday morning I returned there to explain why we didn't have a contract to return with the keys. She said she could process the return and emailed me the receipt. She was professional and kind!kenneth R.
Connie was so Awesome /Professional very friendly in and out quickly. Connie Thank You so much high reccomend you.DOMINGO JR D.
Very friendly and helpful staffROBERT S.
None noticed.LOUIS M.
Miss Connie & Smiley we're professional. They were very helpful, friendly and knowledgeable. I would definitely recommend Store More Kentucky and I will most definitely be back!!!Lisa O.
Wonderful front desk lady, very helpful just call if you need directionsphillip D.
The Manager was very friendly and helpful!Thomas H.
Be more specific on instructions when doing the 24/7 pick up.Kayla AND Dust M.
Tried to drop off after hours but mobile app would not load photos. Returned the next morning at 9:15 no one at the site. Advertised hours 9-2 M-S. Tried mobile app again and it worked. Thank goodness since no one at site.Ken H.
The trailers could use a Jack to raise it up to connect it to the hitch. It was not easy to lift. It would be next to impossible for someone elderly.Tim H.
The young lady working at the location, went above and beyond to help me.Mark B.
I ordered a dolly and it was not in the truckBobby H.
The location was very, very difficult to, but the emergency number was very helpful.Jeremy K.
The agents were very friendly and helpful. Made sure I was hooked up right and the lights worked. They were hard to find as their street sign is missing. I will definitely use them again in the future.Ed G.
Not on U-haul, but there is no street sign for the road they are located on, and Google maps took me down the wrong the road altogether. The road is off Industrial rd. Very helpful and nice.Kevin G.
Truck needs maintenance on the front end of vehicle. Squeaking the hole way, popping in turns over all handling was awful.Anthony S.
The place was hard to find but the staff was friendly and helpful.Kevin H.
It would be a nice when you make a reservation through central call center in enough time to get what you made it for. A 10 foot is not a 15 foot. It is not an upgrade...actually down grade as i have to pay extra for fuel and totally over kill to haul one piece of furniture. No issue with rental in lawrenceburg just central uhaul to get what one makes reservation for...i do not get reimbursed for the 8 additional gals of fuel.RONALD D.
Need signs letting people know it's back there other than that love the people that worked there she was so polite!Pam F.
I would not recommend uhaul to anyone. I was told if I made sure the truck had the same amount of gas in it as when I got it I would be okay. I was charged a fuel fee after topping the fuel off. I was also told I would be charged 40 cents per mile I went over. I ended up being charged 82 bucks on top of what it cost to rent the truck and the gas I put in.Morgan W.