Customer service training could be helpful I asked for a receipt and he said it would be emailed to me while he was walking away with the keys to the truck.
Nicholas W
C Mart Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lexington, SC 29073
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 5,0 - Cote moyenne des clients
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Upon arrival to pick up the truck, thank goodness the gentleman was there as he informed us the mobile pick up option does not work. The truck was ready for pickup, however, the cab was covered in a lot of dog hair, cigarette ashes on the drivers side, smelled of smoke, there was also sticky in the middle seat. There was a couple pieces of trash left in the overhead area in the back of the truck. After pickup we had to go clean out the truck before making our trip. Upon drop off we completed the mobile drop off but there was not a key drop box, we had to go into the gas station and it was a very uncomfortable location. The gas station worker made us write down on a piece of receipt paper, my name, number, and drop off time so that someone else at a later time could enter it into the system. I was not comfortable doing that at all. We had the truck less than 8 hours.
John DLack of customer service.
John WDolly I rented was not present in the truck. Fuel was at 1/4 tank and when I returned it with over 1/4 tank I was charged for more fuel.
Patrick BGentleman was very helpful and kind!
Olivia E