Self drop off - really can’t assess the staff.
Steven S
Clarks Muffler
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lexington, VA 24450
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The drop off location was a car/muffler repair shop, so I can't rate it as being clean and inviting, but I will use them again. I was there to drop off the truck and knew it was a garage, so was not expecting a clean/neat environment.
Judy JTerrible app/mobile check-in experience. The app kicked me out multiple times and would hardly load. A process that should’ve taken 5 minutes took at least 30.
Camryn BI have used this location before, and when they are there in person they were great. However, this time we went on a weekend and they forgot to include the dolly with our rental. Without the dolly, the truck was useless as we were moving several appliances. We could see the dolly through the window of the place, so they had it available but it was locked up. Therefore, we had to spend over $100 to buy a dolly, as this was the only day we could execute our move. U-haul customer service said the location manager for this location should call me in 48-72 hours. It's been over 48 hours right now, so I'm hoping they call me tomorrow to discuss this.
Andrew MGreat Service!!!!
Jay S