Give preference to other customers and too long wait timing for uhaul customers I Didn't ask for coverage and they didn’t asked either and add it by themselves
Zeeshan B
My Family Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à London, ON N6E3B3
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- 4,0 - Cote moyenne des clients
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Alex BI made a reservation at 1440 Jalna but a day or two before pick-up I was called pick-up point was changed to 1101 Jalna because there was an issue on the truck. A discount was offered to cover the extra distance from the original pick-up location and I agreed. When I checked our receipt no discount was showing. U-haul by itself is great, but the manager I spoke to did nothonor his words. The discount not being applied is okay with me, what is important is we moved safely with the help of u-haul, thank you. The truck itself was comfortable. But I say this to the person who I spoke to, identified himself as the manager of the area, dont make an offer on behalf of the company if you won't honor it. You are just tainting what is really great. Thank you just the same.
Raquel BThe dealer was supposed to be there at 8 AM. I had made arrangements for the movers to be on site at 9AM. The dealer did not show until 840. No mention was made anywhere that he would not be on time. In fact, the sign on the store reads "Open 24 hours"
Keyvan AI drive vehicle 15 km I fill up fuel for 10$ after that when I return vehicle u haul guys says you didn’t fill up fuel and he charge me extra 12$ .
GURJINDER G