Directions are not correct. I was told one price but charged a different price. I asked for 2 dollys and was charged for 2 utility dollies. I returned the vehicle and still have jot been refunded my money. Not happy with that.
Shamaria D
Lakeport Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Longview, TX 75603
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I'm truly grateful that I was allowed to drop the truck off at this location, not the one stated on the paperwork. As it saved driving an hour out of my way. They were super friendly and helpful!!
GLYNIS RPick up location was good. However, your site, app and customer service reps that answer calls directly for U-Haul are below average. I could not get help I needed and was routed to several ppl where the last one had an attitude. I had to go online, cancel my reservations and re reserve and the process took me over an hour. So I was unable to move at desired time. When attempting to unload the truck, a bad storm came and I called and spoke with a manager to let them know I could not clear the truck out drive it back on time because it was unsafe due to extreme weather conditions. I was informed that it was not uhauls problem and I would be charged another day. Heartless! So I ruined belongings unloading in the pouring rain while it was lightening and drove the truck feeling very unsafe in such weather condition. I am very disappointed in this company’s lack of compassion and consideration for my safety and personal belongings.
Pamela MThere is absolutely zero allowance for additional miles. The mileage just seems to be from one dealership to the next. If you have to drive to your house, sorry for you if you live live off the direct path from pick up location to drop off location. There’s no allowance for this. The mileage allotted to me was 151 miles. Because I was able to find a closer drop off location that was not listed on your website, I saved myself 12 miles. This part of your price calculation is an error.
Nic SI arrived at the business at 9:30 A.M. they were to suppose to be open at 9:00 A.M. I had to park the tow trailer beside the fenced in area by the road. I took pictures of the trailer unhooked from my truck and close up pictures in case there was a problem that would arrive in the future.
JOE S