The U-haul was in very bad condition, the brakes were bad, and some of the headlight areas were cracked and the plastic surround from it flew off on the highway. The vehicle was terrible on fuel and we ended up having to make 2 trips because we were worried about overloading and breaks going out on us. We rented u-haul before and never received a truck in this bad of condition as this one. The headlights were very dim where driving at night was also very complicated. I think these vehicles need to be checked out and serviced better before sending them out.
Angel W.
Stanley Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lorain, OH 44054
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- 4,0 - Cote moyenne des clients
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The use of this vendor was predicated upon the original uhaul affiliates poor service. After reserving a trailer at another shop the agents didn't answer phone calls then stated they didn't have the trailer I had reserved. Thus on a scale of 1 to 100 uhaul gets a fifty. That is a failing score
david S.Truck was never cleaned inside or out. Dead bug was smashed inside on windshield. Had to clean and wipe down truck myself.
Todd M.Small mini-mart without any signage on where to park truck. Drove right by the place
James N.Mileage was not how it was on the paper it was more..
Natalia G.