There was no communication before arrival that no one will be present at the site. No instructions or directions were provided prior to the rental start time.
Niani C
Perfect Timing Towing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Los Angeles, CA 90043
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisCustomer service was A-1
Gregory NDarnell was super helpful and available for anything we needed!
Tristina KI was incorrectly charged and brought everything to their attention was told I was being refunded and still haven’t been refunded.
Trina WApril went above and beyond to help us with our last-minute U-Haul rental. When we arrived, we learned that my Cash App card wasn’t accepted and that using another card would require an additional hold—money I needed for my storage rental. April kindly worked with me and allowed me to rent the U-Haul with cash without the extra fee. Then, due to unforeseen circumstances, my storage booking was delayed until the following day after we had already picked up the U-Haul. April was incredibly understanding and accommodating. She allowed us to keep the truck overnight without charging any additional rental fees. We only had to pay for the original rental, mileage, and the gas we used. The customer service we received was exceptional. I will definitely use this location again if I need another U-Haul, and I highly recommend them. Thank you, April, for making a stressful situation so much easier!
Lisa M