I enjoy the service I get from this location every time. Robert Fisher
ROBERT F.Moving Truck Rental in Lowell, MA at U-Haul of Lowell
1614 Middlesex St
Lowell,
MA
01851
(Limited on-site parking Street Parking available)
(Limited on-site parking Street Parking available)
Services dans cet établissement :
Pour nous contacter
1614 Middlesex StLowell, MA 01851
(Limited on-site parking Street Parking available)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lowell, MA 01851
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Dirty van though service was appreciated. The customer service personel tried so much to pick with my bad acsent
MICHEAL S.- Rating:
- 5.0
The store manager could use some more help she works extremely hard.
JAMES L.- Rating:
- 1.0
I dropped trailer off and a girl unhooked me. I said can I have a receipt for dropping off the trailer and she said she'd email me once she checked it in. By the next day with no email I call did online chat and a phone call to uhaul looking for my receipt. Both contacts said they reached out to the location and left a message. By the 2nd day with no email the drop off location called me looking for their trailer. I said I gave it to you and made them put me on hold while they looked for it. Thankfully they found it and I finally got my receipt. Problems with both pick up and drop off. Disappointing with uhaul. Another problem I had was I had an appointment to have a hitch put on a second vehicle, I drove 45 minutes to have it put on at a Syracuse NY location by 7am. I get there and they said they forgot to call me, they don't have a hitch. So I drove 45 minutes back home with no hitch. I thought uhaul was better than this. I guess I was wrong.
Kenneth S.- Rating:
- 5.0
Good facility. Well marked. Helpful Customer Service. Still same issue with mobile app
Joseph G.- Rating:
- 5.0
great service Robert Fisher
ROBERT F.- Rating:
- 2.0
The equipment we reserved was not available. For the record...2 10 ft trucks do not equate to the 20ft we had reserved. We reserved in Salem NH but had to go to Lowell MA to pick up the trucks and impose on neighbors to drive us there. Customer service is not any part of UHaul. Very sad
Gregory Jon O.- Rating:
- 1.0
I asked for a Leominster Pick up. It was accepted. Then it was changed to Worcester. Before I left the house to go to Worcester, I had another email that I had to go to Lowell! I paid so much money in mileage it was ridiculous. Poor way to run a company. Don't say yes to a customer about pick up location and change it three times!
ZACHARY A.- Rating:
- 3.0
I reserved my rental truck under the 24/7 option and the day of my move I was told, “You have to wait until we open at 9am.†I wanted the 24/7 option so I can retrieve my truck early and start my move but it was delayed because I had to wait until the store opened. I called customer service and they told me, “ there is mostly likely something wrong with the truck and they had to switch the one they reserved for you.†If this was the case this should have been taken care of days ago since I reserved the truck a week in advance.
SARAH G.- Rating:
- 3.0
The dolly on the truck I paid 7 bucks for had a flat tire. I had to stop my move to go pump it at a gas station, which was a waste of time. The tire ended up deflating on its own, probably had a hole. I was on crunch time, so I had no time to go exchange it. When I brought the truck back the girl grabs the key and said everything is all set! I was too tired to ask questions or say anything about that dolly from the move. I ended up getting an email saying I was charged $5 and some change for not filling the gas..I actually spent $7 filling the gas. I wanted to call and complain, but I'm just super exhausted from moving and is the women that looks like she hated her job is going to listen to me, yet..believe me? I Never had an issue with this location until this time. I was also charged more extra for something else...but I couldn't figure it out. Some shady business going on here. If someone actually care or read this, please email me back. I'm a nurse and work really hard for me money.
ALEXANDER K.- Rating:
- 5.0
Customer reps were excellent and made the interaction easy
Matthew G.- Rating:
- 5.0
Great service as always Robert Fisher
ROBERT F.- Rating:
- 1.0
The reservation i made 2 weeks ago was not available. I had to make 4 trips with the only available vehicle they had “a vanâ€. I will be requesting a refund.
Matthew C.- Rating:
- 4.0
Side mirror was cracked. This vehicle should have been repaired before rented. Also, there was a line out the door of people picking up. There should have been two agents at the counter. I felt so bad for the poor girl working by herself. It was crazy in there.
Valerie W.- Rating:
- 5.0
Always have great service when I go there. Robert Fisher
ROBERT F.- Rating:
- 4.0
Staff was friendly, van was exceptionally clean & a nice new model, overall process was extremely easy & pleasant
Angela L.- Rating:
- 4.0
When a customer places an order ahead of time for equipment they should get the equipment that they requested for. I went in after placing my order a week ahead of time and my equipment was unavailable. It was a very big inconvenience for my move and I feel like it would've been different if I had just came in same-day without placing an order previously but I placed one I had a time which I feel as if should've guaranteed me the equipment that I had requested.
REMRATHANA K.- Rating:
- 5.0
Very quick service and staff was kind and energetic
MAIK K.- Rating:
- 5.0
Great service as always. Staff is a pleasure to talk to and very helpful. Robert Fisher
ROBERT F.- Rating:
- 5.0
Great service as always. Thanks Robert Fisher
ROBERT F.- Rating:
- 2.0
Difficult to drop off based on there being equipment everywhere and not much room to move around to park the trailer. The lady there helping me was great and helped with that. Just difficult drop off spot with not much room.
John D.- Rating:
- 2.0
Worker was working by them selves.( should have a helper at least) Not sure if she was in a bad mood but she was very rude to me and my family. Also two of the tires where low on one side.
MARISOL B.- Rating:
- 5.0
This rental experience was exceptional. The customer servixe clerk was kind and friedy and personable. The truck was clean and ran incredible. Absolutely no issues. The customer service person who received our rental upon return was just as kind and personable as the gal inside when wei initially contracted the rental. Very pleasant and friendly. We have rented from this location before and it has been a pleasurable experience each time. We 💯% recommend this U-Haul store to anyone who needs a rental truck.
LISA R.- Rating:
- 3.0
Didn't have the one we ordered, back was not cleaned. Didn't tell us we only had limited miles, and was going to charge per mile extra. If I knew that I would not have left it with half tank More than what I got it with. So for a one way trip cost was lil over $260, expensive day.
Eric C.- Rating:
- 3.0
Online checkin and checkout service doesn't work
BAY T.