No improvement is needed, those folks are friendly and the equipment was in good shape.
John M
Freds Gun Emporium Ltd
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lubbock, TX 79407
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisLocation did not have our reservation which was made online, so had to start from scratch when we went to pick up. Then, over a month later, I’m getting emails from U-Haul looking for the equipment which was turned in at Kelton Services the day where and when it was supposed to be. Not a great experience overall
Michael CWe dropped off after hours so we had no interaction with staff.
Ray LThe staff were so rude and impatient when we picked up the tailer. We arrived a few minutes late, but with rental car reservations, you're not allowed to pick up until AFTER your reservation time, not before. We did not know that they expected us to pick up the trailer BEFORE the appointment time. They barked at us for helping connect the trailer and acted like we had not paid, but we had already provided our credit card information online with the reservation. Then when I returned the trailer, they interrogated me like I was doing something wrong, returning the trailer where I picked it up. Next time, we will rent a trailer with someone other than U-Haul because this experience was so bad.
Shane WA place full of wonderful people!
Quintin W