The young woman I worked with in the morning was fantastic. She was very helpful, finding a truck in the April snowstorm we experienced. The kind of person you hope to encounter and work with at 9AM on a moving day. During the move I was stuck in traffic from two separate accidents and didn't return in my 4 hour limit. When I did return, I mentioned it to the employee at the counter and explained. He was also very understanding and didn't have any concerns. Just great customer service all day today during a move that was otherwise quite frustrating!Joshua M.
Moving Truck Rental in Malden, MA at U-Haul of Malden-Route 60
Pour nous contacter
Malden, MA 02148
(Formerly known as Hostess Building)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Malden, MA 02148
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Awesome serviceFRANK L.
Anthony was awsomeJustin C.
We had a great rental experience thanks to Andrew! He was very helpful and accommodating to our needs. Andrew was, also, very friendly with a "can do" attitude! Will definitely be back to rent from Andrew. Thank you!Christopher A.
Continue to maintain your excellenceManuel A.
Hello, I don't accept fuel service fee and fuel charge. It was quarter tank when I got it I have pictures which I can prove. I left the tank same level how come you charge me 55 dollars! I would never recommend this company to anyone!Rasim D.
Andrew was very helpful and respectfull it was a wonderful experience too rent with uhalu and will referring you to my friend and familyJulie C.
Andrew was very helpful helped out at the end great customer service would recommend my people to himDaniel M.
Offer the customers the ability to drop off at a location closer to their move. I've been told that I have yo bring the truck/van back to this location when I'm done using it; though I was moving stuff from Malden to Lynn. This meant that the mileage cost doubled and so did the gas usage and driving back to My new place extremely tired after moving all my stuff and back and forth driving.ANA H.
Car has check engine light on, transmission wasn't shifting over 4th gear, drove at 60mph 4k rpm, I got charged $280 for 200miles.Volodymyr C.
the guy is rude that fucking black guy, he lazy as fuck with attitude like he if doesnt want to work get him fired. he nasty and very unprofessional.Juan C.
Andrew was so helpful and so professional, he made my experience easy and pleasant. Excellent customer service and excellent communication.Imad E.
The U-haul associate Andrew, was very friendly, and helpful. Great customer service, I called ahead to schedule pickup and when I arrived on-site the van and materials were ready for pick up .... no hassle for payment and ID verification took less than a minute, I was in and out the door. Definitely recommend this location, given that I've used it at least 3 times.Chord S.
I was verbally harrassed by an employee named Andrew. He got mad and threatening to me when I asked a question about my bill being three times the original amount. He told me to "Get the fuck out of my store before I kick your ass you stupid white fuck. I am apphauled and have reached out to customer service. I have been waiting on a call from the "GM" since yesterday. I have also filed a chargeback with my credit card company because even customer service didnt answer any of my questions about why my bill was so high. It was almost 3 times the estimate I got online when I booked and I am disgusted that I was treated with such hateful rage. I have been in business management for 25 years and would be disgusted to be OK with this guy speaking to their customers. This is also a corporate store so this is a direct reflection of how they treat their customers.Jason D.
Both times I went into the store (to pick up the truck and return it) an employee was not wearing a mask, despite local public health ordinances requiring mask wearing. I felt that it was unsafe for me to be in the location.Julia C.
Wow the Customer infront of me was nasty with the uhaul rep Andrew thank you for keeping your cool will be back again my experience was well served some people are down right nasty individualsGuesly E.
Andrew was awesome, thanks manGabriel D.
The women who checked me in at 7:00 am was great. Helpful, honest and pleasant. When I returned the truck a young kid helped in the same pleasant way. The costumer service was excellent at this location.JOHN M.
When I returned my U-Haul they tried to charge me an extra 31 miles telling me I drove 54 miles in total which was not correct at all so a U-Haul that should've cost me less than $50 almost cost me $90ANGELA P.
Inconsiderate during trying times My phone died during a move I was 1 hr late at this point contacted them immediately explained my situation they informed me â€œwe'll try to helpâ€ people are moving during a pandemic trying to stay safe very unfortunate the extra charge $150 but more dissatisfied as a customer for the service behind the counter. First time at this location definitely the last there and possibly U-haul entirely.Reginald M.
Customer service was bad the guy name Andrew at the front desk was playing in his cell phone and rude when I told him the vehicle wasn't cleaned he didn't wanna even clean the truck..Ronald G.
Andrew was really helpful for me. I appreciate!!Michel William D.
Andrew was excellent and professional!Ana H.