Everything started from finish was great! Great customer service
scott K
Your Extra Attic Lower Roswell LLP
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Marietta, GA 30068
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisBooked at one location truck wasn’t availed they sent me to another location further away increasing my mileage. Customer service from U-Haul has been terrible
Brandon Twould like to report a very unpleasant experience with one of your staff members when I rented a 26-foot U-Haul truck yesterday. The staff member was extremely rude, spoke to us by shouting, and repeatedly told us that he did not have time to answer our questions. We were simply trying to understand the drop-off options and charges. When I asked about dropping the truck at another location, he became even more aggressive and refused to give us the truck, even after I explained that I would return it to the same location if needed. His behavior made us feel very uncomfortable and even scared. I have rented U-Haul trucks many times, but I have never experienced this kind of customer service. I respectfully request that U-Haul look into this incident and take appropriate action. This type of behavior can seriously damage U-Haul’s reputation and customer trust. Thank you for taking my complaint seriously. Location: 4730 Lower Roswell Rd. Marietta GA 30068
Rajeev CNo communication about how to pick up other than in app. Email would have been helpful with expectations and steps ahead of time.
Robert HExcellent!
MICHAEL N