You need to add jacks to your trailers. There is no way 1 person can hook up to these trailers. It's a joke. 2nd time I have rented a trailer with no jack and it will be the last.ALAN H.
Moving Truck Rental in Marshall, IL at Whippoorwill Antique Mall
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Marshall, IL 62441
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 12h pm à 5h pm
Heures d'ouverture spéciales
- 5/12/2021 - 12/31/2021: 9h00 am - 5h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Marshall, IL 62441
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Fix the side mirrors as they were crackedTravis M.
Put Radial tires on that trailer. Those old bias belted feel every crack in the roadrobert G.
easy drop offKurt O.
Didn't like driving 30 miles to get trailer when there was a U-Haul 1/2 mile from my house but they had no trailers or trucks. Gave me a extra day but didn't need itted V.
Need to hire some younger people to work this location. I should not be told that I have to detail the rear of the box truck in order to not be charged.Chris W.
Everything was in order and friendly staff to work with!DONNA P.
The door latch has a worn flat spot on it making it very hard to pull up to raise the door. The door latch needs replaced ASAP.KURT O.
The lady at the counter was very friendly and very helpful The trailer I got was not designed very well. It wasnt even tall enough to stand up I. That was frustrating. Also the 55 mph speed limit on those things is the worst design for people trying to travel across the country. A 16 hour drive turned into a 20 hr drive because I had to go 55 in a 75mph road. Design better trailers.marlayna R.
I had to drive well over an hour to pick up truck. As the place was very nice and helpful I did not appreciate the hours worth of gas at my expence.Diane C.
I have rented UHAULS several times over the years but over 30 minutes to check out a trailer is ridiculous. The new system is a joke. Why do they need my DL on their phones? Then the lady wanted to argue with me over a one way trip and paying extra money when the gal I talked to Thursday to confirm told me I was picking up in one location and dropping in another location (14 miles apart). Then the card issue was ridiculous also, charging a $60 deposit because it is a debit card. Then she wanted to argue with me over how it was hooked up. I pull a 8*16 trailer everyday and know how it needs to be hooked to MY vehicle. You can only twist chains so much before when you turn they are too tight and break or tear up my vehicle or your trailer which I would have been charged for. I left my light adapter on my trailer at home all my fault, but then wants to tell me I may not be able to pull out because I don't have lights, which I do get but seriously. My truck lights are more than visible and you can see them its a 5*8 on a full size truck, I'm only going up the road. I know people need to learn at some point but these ladies need ALOT more training or you need to move it to another location with a company who has more computer/trailer skills. I will never go back to that location. I would rather drive 25 miles to another location to get a trailer. Thank you.Amy H.
My return procedure was handled very well. Would highly recommend.dennis R.
Mary who helped us was excellent. She called me ahead of pick up to tell me she'd started the truck and cleaned off the snow. She was very nice and helpful.janet M.
Staff was very helpful and friendly.Marsha S.
The trailer was dirty and leaked needs to be maintained better at locationsharon M.
The smaller truck was difficult to get into in the front as there were no running boards. Might be difficult for disabled or handicapped person to get in and out of front of vehicle. Some more handicapped might find back hard to get in and out of back. I have rhuematoid arthritis and I could do it, but it was difficult at times and I was sore the next day. Truck was clean and otherwise no problems at all.George M.
This was a great location to pick up. They were very helpful, and there is so much fun stuff to look at in the storeDaniel D.
Nothing. Renters of the u haul extremely nicedeborah J.
Original agreement was to pick up in Paris. Marshall location was easily accessible (although not accurate on GPS) but was not to our original contract. Truck was probably considered technically 'clean' but the interior could have been actually cleaned to make a better experience. Lucky I suppose for your company that often we aren't in them long enough to care. When the picture function was not working through the web site, on-line support was not helpful.Curtis W.
Trailer is the worse I've rented old and fenders not sturdy, marker lights out, ratcheting is rusted.mitchell L.
staff is very friendly and helpfulmike S.
It took us 2 hours to get our U-Haul. Then come to find out when we returned the trailer they gave us the wrong oneStACY P.
Asked for furniture pads and non were available.LINDA L.
The people that rented us the Uhaul did not understand their system and they charged the wrong card and then it took 4 days to get the money switched back. Truck was fine, the people were friendly, they just had no business working with the new technology.Robert B.
Customer service was great. The local "neighborhood store" pride was evident at this location as well.Dana R.