Had the same issue as I did back in September. The location I was to drop it off at that was the same place as last time was wrong again and I talked to the same guy on a kiosk that was absolutely no help. Kept telling me to call 1-800-U-Haul. Just poor customer service. I have rented 2 in the past 2 months. Same issues!
TRAVIS N
VWSS Marsh LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Mary Esther, FL 32569
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisNo parking lot lights. no one there.
Jamel Pperfect use the mobile app got it when I needed it didn't have to worry about trying to meet anybody fantastic thanks U-Haul
Joe RService here was excellent on rental pickup, and when returned. Arron was patient and courteous while I resolved an issue with my bank card and was very helpful with completing the rental transaction. Joseph greeted me on vehicle return, and was very helpful with guiding me through the return process, as well as going above and beyond to help with accessing the mobile app and Uhaul website when my phone was unable to connect to process the return. Both gentlemen were courteous and professional throughout. I am grateful and appreciative of the help they provided. I would recommend this location to friends and associates. Well done. Thank you!
Charles WLost about an hour of my booked time due to the key not being in the lockbox it was supposed to be in. After contacting customer support, I was able to retrieve the key from a different lockbox. So other then setting my day behind by an hour, everything else went pretty smoothly.
Matthew G