First it was disappointing to have my pickup location changed even tho I was guaranteed to have equipment ready for me - resulted in me having to plan last minute for a commute. Second there weren't any blankets or dolly even though I paid to have them. The woman working at this location was very sweet but it's on Uhaul for their poor planning
Nicole I.
Stateline Super Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Masury, OH 44438
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Truck had issues and had to make extra trips do to truck problems, not being able to load truck to fullest extent because of issues
Wesley D.Friendliness
Bobby C.Was supposed to pick up at Cromartie tobacco in Farrell pa. Received a call when I pulled in the lot. I couldn't pick up trailer there. No replacement no nothing so I had to get back on uhaul.com and try to find another. Found another but made me late to do what I had to do. Not very happy . The lady at supermarket was very helpful and nice.
Steven S.They were as helpful as they could be. But it was left on E and I was expected to bring it back at least close to half full. I wasn't told that until I went to return the truck. That isn't fair when it wasn't filled for me. I was told to bring it back with the same amount of gas I had at pick up. I waisted time and efforts not knowing that, also money. I did everything in less time than expected so the return should have been easy. The communication was not great having to deal with this online and with a places that wasn't knowledgeable for pick up. There was no one at the station I dropped it off at which was fine. Just isn't great for communication and reassurance. I was also charged a deposit which I was supposed to receive back upon return. I still have yet to receive that. Not an expense I expected. I should've been told that before pick up. I need that back please. Also truck was not real clean when I got it. Things were left from previous customers. Please make this experience better and return my deposit. Thank you
Amanda P.