My location to pickup was changed well in advance, which is okay. However, when I arrived the worker did not seem to know what was going on, and he was moments away from giving my rental to someone who just walked in and demanded it even though it wasn't on the schedule. This location had all of their lights off and no air-conditioning in the middle of July. The worker was on the phone with his mother the entire time attempting to figure out what to do after he nearly gave my rental away when I arrive 10 minutes early. Thankfully, the mother told him the right thing to do, but the fact that it was nearly given away and checked out to begin with is incredibly unprofessional. The app and online check-in gilded zero favors as well. It was unusable, and it was the entire reason I had to enter the building to begin with. Thankfully, everything worked out after about an hour of explaining to the worker that a reservation days in advance should be honored as opposed to someone with none demanding a rental. Overall, this location was terrible, physically, and mentally. I would not recommend it to anyone.
Carver O
BTM Postal Pros
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Memphis, TN 38116
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
They don’t answer the phone, they don’t return calls, and at the end when they suppose to give you your money back from your $100 deposit they don’t!!! I’m very unsatisfied because communication is big part of business!
Shonna MVery Friendly Staff
Tammy WEverything was nice and on time I’m most definitely using location again. Very professional and courteous.
Carlos SGreat Customer Service !!....Highly Recommend this location.
Karen P