The man who helped us was great. Uhaul needs improvement regarding its scheduling system and the online check in. The man came in on his day off after seeing us on the camera. During the time we were waiting I was on the phone for over an hour because I was unable to check in to get my truck and every time I talked to someone they transferred me somewhere else. Thank god he showed up, Uhaul could do better.
Cassandra H.
MLA Printing Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Merrillville, IN 46410
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Write boldly in how to drop off the key in the box because the top was to stiff for me to lift it. I had to call customer services before I was directed in what to do
Ndifreke W.Gas level was not at half, it was below that. Truck was too big, not what I booked. Truck was dirty. I was also asked to pick the truck up early so it threw my whole plan off. Very frustrated with how this whole experience went. The only good thing was a girl named Jessica that I spoke with several times and she was extremely helpful.
Heather F.No comment
gena G.There's a sign on the door with a number to call for “rentalâ€â€¦so without hesitation I called the number before I got out of my vehicle. A lady answered the phone and sort of rudely asked me why I didn't just go in because someone was there. Of course I noticed another vehicle sitting outside, but I simply followed instructions…aside from that particular customer service, my actual UHAUL experience was amazing! I was able to extend my services from my phone when I realized I needed a few more hours to move. It was a minimal up charge, & just soooo convenient! Highly recommend
Cortney T.