I had the worst experience with U-Haul. I was lied too, scammed and robbed of over $400.00. It'll be my last time dealing with criminals like you. I have file a complaint with the FTC (Federal Trade Commission) for deceptive consumer practices. I will further all the information to the Better Business Bureau.
Location de camion de déménagement à Mesa, AZ chez U-Haul Moving & Storage of Mesa
Déménagement en provenance/direction de Mesa, AZ 85201? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of Mesa. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of Mesa
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Mesa, AZ.
Location de fourgonnettes et de camionnettes à Mesa, AZ
Les fourgonnettes et camionnettes de location U-Haul de Mesa, AZ sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Mesa, AZ 85201. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Odor of fecal matter in the cockpit, while the back of cargo van wasn't clean. Sand and debris all over the mat.
The only thing they didn't get in an excellent is that the lock on the back of the truck was bent and would not work and I had to find a lock after I have moved everything into the truck
Customer service rep at your Mesa location was great!! Overall a great experience. Thank you.
Upon arrival there was a mature hispanic female agent (unfortunately I dont recall her name) who did not greet us but proceeded to tell her co-worker to help me, because she had a headache. On a tone not to be bother. Instead of greeting the customer. The male agent Tyco was very pleasant but the female agent kept interrupting and telling him what to do, how to do the job. For someone whom had a headache and didn't want to service the customer was meddling to much to the point that I was very uncomfortable at her rudeness to her co-worker and the way how she was addressing me. I had rented a vehicle here in the past and was a good experience but these time it was the worse experience ever. To female agent would be better to have more customer training or Not work directly with customers
Keep up the good work!
The service location was good, but the share/online reservation and pick up was horrible. Even though I had checked in online, submitted a photo of my drivers license, and spoke with a representative in advance to ensure that the vehicle would be ready at my 6am reservation time, it was not ready on the scheduled day. It was an extreme inconvenience and messed up my schedule. Fortunately, the on-site employees who arrived early were able to fix it. But it made me a half hour late and caused lots of stress.
Truck smelled like someone had been smoking in it.
Provided great service. Keep it up!
The car was dirty .Unpleasant services.People not nice.I could rent a car only for a few hours and charged my for 24 hours .For mile I was counted like on a weekend even through it was Friday. Everything not acceptable.
Need more customer service skills
Need to make online check in easier to follow. Not very user friendly
We used the U-haul app. After reserving the rental the location was changed to one farther from our needed location adding 20 miles to our rental cost, when we attempted the scheduled pickup after hours the keys were not in the truck as stated for the rental. After several calls we were unable to pick up the rental and had to return the next morning after they opened. Which made us late for work and also required us to perform the move in the hotter part of the day. We were also charged for the added miles due to their change in location that was made after the rental was confirmed. â€œBait and Switchâ€ They indicated we would receive a $50 refund due to the truck not being available for pickup as scheduled but I have not received the refund. They also noted the extra miles due to the change in rental location after our reservation but did not credit the miles added due to the change.
The woman that helped me made a very bad situation, into a great experience.
Drop off was done farther away from the unload area making me use more mileage than I wanted to.
Make sure tires aren't in good shape
Employee David Ellis seemed to be having a difficult day. When I arrived, another couple was giving him a hard time and then the second customer gave him a hard time also. I thought everyone was grumpy. Then when it was my turn, I realized he wasn't very competent at his job and likely deserved what he got. He was polite, but had to re-do my paperwork 3 times, each time asking me the same info over and over. Hate to complain, because I love U-Haul. The truck was clean and full of gas, but a service light came on soon after I picked it up. I don't think I've ever had a negative experience, this was just frustrating and took up a lot of time unnecessarily. I'll be back though.
They wasent very professional at all no customer service skills at all. Very rude and in politeness. Took other customers before me even though i was there first. One of your customers service person told me to shut up and wait until they could get to me. I told him i had been there for 45 minutes how long do you plan own me wait i have moved waiting own me i was moving to Tennessee. And they told me the computer wasent working butthey were talking other customers. While i was just standing there watching them. Disrespect me. That was not. my original pickup spot it was charged because the other pickup spot didn't have a trailer to tow my car with. So they sent me over to the one in Mesa az. I want use Uhaul ever again after being treated like that totally discrimination. I was the only black person in their. Picking up a truck. And trailer. Thanks you! MS. Calbert
The only frustrating part was the return. Requiring a billion pictures after I had put key in box. Put a sticker on dash or key stating must take pictures prior to key drop in
Fantastic working employees you have there! Very understanding & willing to assist anyway they can! Very recommendable!
Drop off was much better than pickup, the lady was nice but she was overwhelmed with business to properly help us.
Colin was great on the pick up side and the new trainee in flagstaff was awesome! Great peeps! Jacob
Guy helping was not friendly Rolled eyes when I wanted to change my decision on the truck I picked other workers making sarcastic comments regarding the truck we picked. DO BETTER.
On my receipt what time and all so phone call I received. Told me that my trailer was to be picked up on E. Main St. in Mesa. When I went to the east Mesa U-Haul they told me that my trailer was all the way over on North McKellips. I was not happy that I had to go another 35 minutes out of my way when my receipt specifically said to go to the Main Street U-Haul. That is the only complaint I have.
Great customer service! The two guys working Memorial Day were professional and polite. Clean building, clean storage units, clean equipment. Thank you for making my move easier than it should have been!
Haut de la page