The guy yelled at me when he saw me and said "you don't have a reservation here." And I said, "yes I do." And he said, " I don't care what your email says, I'm telling you that you don't." And when he finally looked in his computer, he saw that I was correct, yet he failed to apologize. Also, I filled the tank to where it needed to be based on the agreement and he charged me for 2 gallons of gas, which I need to have refunded. I use U-Haul all of the time, but maybe now I won't.
Jennifer W
Severna Park Office & Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Millersville, MD 21108
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Would have liked to check out the truck in person rather than via the mobile app, but it worked.
Lynn S1. Employee called 30min before my pickup time and asked that I show up later than scheduled. Was rude when I declined arrived on schedule. 2. Employee cursed when filling out my paperwork. I don’t want to listen to people curse. 3. We complete all the signatures on the paperwork and go outside to the vehicle and it’s a box truck instead of the pickup that I reserved. Employee told me they don’t carry pickups at that location. I was unable to load the boat engine into the box truck because of the height of the lift. This was a complete waste of time and money.
BRADLEY SThey don't inspect the truck inside and out with you prior to signing the agreement which i recommend
ELAINE CFriendly staff, was quick getting the rental paperwork completed and I was on my way.
Charles F