The employee was extremely nice and professional. He was very helpful and great at his job
DENNIS A
Jack L Marcus Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Milwaukee, WI 53216
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Better customer service. Maybe more staff. I had to wait 25-30min at pick up and drop off. The worker was not with another customer. The trucks drivers side mirror was loose and kept shifting. I had to keep letting the window down to adjust the mirror for it to move again.
Ja-kal WI reserved a truck at 76rh and Appleton. 2 days later, on the day of my reservation, they moved me 2 miles away to 53rd and Capitol. A real shithole of a neighborhood (red flag #1). The truck I was assigned was no where to be found (red flag #2). After 30 minutes of searching and calling around the truck races into the parking lot like a bat out of hell (red flag #3). The gas tank doesn't match my contract. (Red flag #4) The mileage doesn't match my contract (red flag #5). And the dolly was clearly used (red flag #6). The service agent gave me the keys and said he'll update the mileage and gas level in the system and sent me on my way. I drove 9 miles and returned the truck an hour later - they closed at 6pm so I had to do an after hours drop-off. The automated check out process charged me for a quarter tank of gas and 30 miles. Clearly I paid for someone else's use of the vehicle and I'm not happy.
Thomas DNothing to improve, the service was super great. Everyone was super kind caring customer service was excellent. I Would definitely use them again.
Judith H