Owners was not present, actually drove off as I was arriving, said he would be back in 10-15 mins when I called him (actually acknowledged that he had seen me as he left the lot) and was 35 mins in returning. Made me late for my pick up of furniture. Was very rude when I called back to question how he had handled the payment process. Did not explain what he was doing at the time and therefore the paperwork made it look like he charged me twice. Hung up on me when I called to question it. Very upsetting experience all the way around. Truck was good though.Tracy E.
Moving Truck Rental in Monroe, GA at Goma Discount Tire
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Monroe, GA 30656
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 4h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Monroe, GA 30656
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
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Cool guy, service great. Only thing this shop need is coffee but you'll be home before it's done brewing ðŸ˜‚ðŸ˜‚ðŸ˜‚ðŸ˜‚Ashley F.
Goma was very helpful from the time I called to inquire about availability through the return process. I most definitely would go back to this location.Jeff H.
Very unsatisfactory.Daniel B.
The location was muddy, in presentable. The customer service was great, the guy who helped me was nice. Although I think the dolly rental was a bit expensive but it definitely helped for what I needed.Kenneth V.
It was 11 miles to the place that had a 10' truck. If I had known this I would have gotten a bigger truck in Loganville. It would have been cheaper. I returned it with a 1/4 tank more gas. I paid $96 for a $19.99 truck. I am livid and I have used haul all my life. I tried talking to the man where I picked it up but he wouldn't hear of it. I wanted to cancel physical damage insurance but he said I couldntSusan H.
He was too busy with his other customers and we were in a hurry due to all the mistakes uhaul customer service made over the phone.Antonia R.
I appreciate the flexibility to change return location. Moving is stressful and physically demanding. The need to modify plans and change return location is important.Keith P.
Looked like somewhere that people cook meth. Didnt feel safe, had a scheduled after hours drop and there was no drop box. This is not a suitable place for uhaul and I expected better.Kamiann S.
Nothing every thing was greatRandolph V.
Facility changes require total demolition to begin . Service was just fine.William D.
I think $0.59 a mile would be great because $0.79 a mile really hurts your pocket when you have to go a very long wayRegnald A.
Truck was excellent and extrremely clean. However.. Attendant was Rude. unfriendly. Unprofessional. Seemed like he didnt like America or Americans. Even commented megatively on my English.... Place was filthy.. Full of.cats and trash and attendant smelled like body odor.William H.
Very unkept and rundown. No one there when we dropped off truck. We called and man was very nice. Said leave truck with key and he would be there soon.Ada L.
I am a woman. It's at a tire shop on a dirt road in the country owned by a man. The owner is a nice guy, straight forward and genuine. He's a straight shooter. He doesn't try to take advantage or oversell you but he is helpful and willing to do what he needs to to help you showing you that he appreciates your business. I have rented from a lot of places, this isn't the prettiest place but I keep going back here because he is an honest guy and you feel that when you deal with him. I wrote this review for those who still values good old fashioned customer service. Just don't judge the book by its cover and you will have a great experience with him. I wish that he could train other business how to handle their U-haul rentals because I have had my fair share of train wrecks dealing with U-haul due to franchises trying to take advantage of people in need of U-Haul services and I have used U-haul in NY, Virginia and Georgia.Yvonne L.
Customer service was awful and the guy was very rude. I would not recommend this location to anyone. I was even charged $20 more then what I was told when I made the reservation. I wouldn't go back to this location even if the truck was free.Donald W.
Operator at this location is not very friendly and makes you think that he's doing you a favor to just let you rent a U-Haul truck that you have paid for and could have went elsewhere which next time I will.jeffrey P.
You were gracious and quick and got me on my way with very little fuss! Thank you!James A.
Owner was 15 min late opening therefore made us lateNicole G.
I had an older truck with a cracked window and the ABS light was on in the truck. It got the job done and Goma Tire was flexible and allowed me to drop off the truck on July 4thMichael H.
I got to this place no one came out I finally found a guy he said leave it over thier I said are you going to help me he said no went back in side. I just had hip replacement and had to unhook and move my self. I then went in and said do you want to do a walk around he said nogordon W.
Great serviceDominique K.
Made up for the pick up place. Great customer servicedavid S.
The guy could have been friendly and the truck was dirty insideBlake R.