I have an issue with the way u haul calculates mileage. I rented a vehicle to move one way from my home address to sterlington, LA which was 103 miles one way for the move. I had to pick up the uhaul 55 miles from my house. Total of 158 miles not counting side trips for gas . I was only allowed 55 miles plus 75 miles. Total of 130 miles. I was not even allowed enough mileage to make the trip under the rental agreement. So uhaul sets you up fail and pay for additional mileage at a higher rate.
SCOTT F
Kyles Postal & Print
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Monroe, LA 71203
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I reserved a utility dolly and a dozen furniture pads along with my truck. When I picked up my truck, the dolly and pads were not there. The location said that they didn't have either one. I had placed the reservation three days before pickup and stopped by the pickup location the day before pickup to confirm the reservation. I had to scramble at the last minute to find substitutions. I wished I had been told of the omission when I confirmed the reservation.
Richard CThis location was great. However your company’s policy of not having the truck agreed upon at the agreed upon place and time is concerning, There is no reason why UHaul cannot transport it’s vehicles to accommodate it’s customers
Robert BThe employee was very helpful and respectful
Antoinette RDisplay integrity!
Tiffany D