I dropped off the truck I had rented a day early. I dropped the vehicle off around 5 PM. There were no personnel at the site. I followed the instructions I had from UHAUL and what was posted at the drop off site, and placed the truck keys in the "key drop off box". Over the next two weeks I received multiple phone calls and emails from UHAUL asking when I was going to drop off the truck and had to re-explain to multiple UHAUL personnel multiple times that I had already dropped the truck off. UHAUL appears to be having some serious internal communication issues. After speaking with a few other people that have had similar issues with UHAUL, I can not recommend them to anyone. Especially considering the cost of renting one of there trucks for a couple days. Overall a pretty negative and ridiculous experience.
Douglas K
Moose Lake Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Moose Lake, MN 55767
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Nothing needed
Cindy BWas closed although website said should be open but able to drop off truck with app
ARLEN HNo customer service whatsoever.
Deryn WGreat service! Was able to also get a storage unit so I hardly had to drive far to move all my stuff as I live 3 blocks away! Would recommend to anyone.
Sean H