Though I preferred a in person pick up... UHaul sent me to place where there was Noone to help me. Logging in and going through the mobile app process was frustrating and difficult. Then it had snowed the night before and because there was no one there, the truck was snow covered and to get it out, I had to get the truck through a snow Bank. I received a text about an hour and a half after I left the lot to take pictures of the truck including the fuel gage... I had already filled up. When I got into the truck it seemed clean. However when I pulled down the center console and opened it. IT WAS FILTHY!
PAUL D
Moose Lake Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Moose Lake, MN 55767
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisNever anyone there, kept getting calls asking if I dropped it off even for days after I dropped off. Take pictures with time and date stamps it’s the only leverage I had. Not at all on top of returns. Very very unhappy with the drop off situation.
Mike CI dropped off the truck I had rented a day early. I dropped the vehicle off around 5 PM. There were no personnel at the site. I followed the instructions I had from UHAUL and what was posted at the drop off site, and placed the truck keys in the "key drop off box". Over the next two weeks I received multiple phone calls and emails from UHAUL asking when I was going to drop off the truck and had to re-explain to multiple UHAUL personnel multiple times that I had already dropped the truck off. UHAUL appears to be having some serious internal communication issues. After speaking with a few other people that have had similar issues with UHAUL, I can not recommend them to anyone. Especially considering the cost of renting one of there trucks for a couple days. Overall a pretty negative and ridiculous experience.
Douglas KNothing needed
Cindy BWas closed although website said should be open but able to drop off truck with app
ARLEN H