We did not originally sign up for this location. Not happy it was changed to this location. Truck mirror was broken and the supplies ordered were not given. Truck did run well. We returned it much cleaner than when we received it. Glitches in computer system held up pick up time and we lost over 1 1/2 hrs of time delay just trying to pick it up. Pick up was not an easy process.
Douglas P
TVL Holdigs LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mount Airy, NC 27030
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- 3,5 - Cote moyenne des clients
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I usually use the dealer ar 1334 W Pine Street, whom I highly recommend. But his local 6x12 trailer had 2 flat tires, so he referred me to the E Pine location. They were very nice, but seemed to have trouble navigating through the u-haul computer system. This is not the first time I have heard this complaint from your dealers. But they were very courteous as they seemed to be fighting the u-hail computer system to accomplish what I wanted. The trailer itself seemed a little long in the tooth. Most annoying was the rails on the interior, to which one attaches ropes to keep the load from shifting. I’m glad I had some 1” straps with me, because I’m not sure a 3/8 rope would fit.
Mark ANo one there...no one answered phone turned in on Sun May 5....records say May 8.
WILLIAM KThe people at the store couldn’t figure out how to rent the trailer to me, I never got it, and recently my inbox has been inundated with receipts and information that does not apply to me. I’m done with you haul.
ed wIt was awesome
Anthony F