Please don't send anyone there because it is in the back behind a junkyard we had to leave the truck in the alley and no one came out to receive it they just said leave the keys in the truck and we did thank you for trying to help us but I will never leave another truck there or get another truck for that locationFrederick G.
Moving Truck Rental in Mount Vernon, IL at Action Towing & Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mount Vernon, IL 62864
Services dans cet établissement :
- Lun - ven : 10h am à 6h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Mount Vernon, IL 62864
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
At This location no one was there to give us the keys and do the paper work they didn't answer the phone neither, we sat there for over and hour waiting and we finally called uhaul 1800 number and they gave me a bigger truck then what I needed which cost me more money in gas to use the truck cause it was bigger, I won't ever use the company for tow use nor this u haul location, this is the worst experience I have had with uhaulAmelia W.
Light plug corroded, and blamed my vehicle for lights not working. Rented me the trailer anyways. I was able to dry out the plug to get brake lights to work.Terry B.
Have someone at location during Business hours. Dont keep the next customer waiting for 3 hours.Nathaniel G.
The people were excellent to work with the guy joe was very helpful in gitn me on my way thanks again. Rob EdwardsRobert E.
It wasn't clean in the cab and smelled like smoke. The gentleman who met me was a very nice man!! I believe his name was Jamie!!! Because of him, I was ok!!!Lolita J.
Need just a little more lighting for night time drop-offs.Larry P.
had to wait because no one there,trailer has a tire with a slow leek in it. told action towing need to check. droped off and still no one thereRobert H.
This was the absolute worst experience moving in my entire life. The drop off location was not well marked and no one was there to help. It took an hour to drop off when it should have taken a few minutes. The app and the website don't work well and we're completely not helpful. Customer service wait time is 20-30 minutes each time. I've had to wait 3 separate times during this awful experience. In what universe does a 6x12 fit 3 bedroom apartment. False advertisement. I will never be using u-haul again and I will strongly discourage everyone I know to never use it againSean B.
Job well doneRICK M.
The truck was in excellent condition and modern. Service from Action Towing was great! No problems with the travel or drop off. They made this part of our move less stressful. Thanks!Pam W.
I asked for equipment in Centralia because I was charged too much for mileage. Deposit was higher.Debbie M.
I had to upgrade trailers on the fly and they were very accommodating.
The location was great. The equipment was not good at all. I have recently rented the same trailer with no problems. But this particular trailer was a bad experience. The ratchet mechanisms for tightening the straps were rusted and almost inoperable. The tightening mechanism for the ball hitch was the same and ended up not getting tightened, causing a disconnect and damage to my truck. Would seem as if maintenance is not being performed on the equipment.Paul G.
I was originally supposed to pick up the trailer at Bradshaw Auto Detailing in Mount Vernon IL. I got there at 11 and the owners wife told me that she couldn't help and there was nothing she could do for me, absolute worst customer service I've ever received. I will not ever go there again and Uhaul needs to rescind their contract with them.Jason C.
Great experience!Brian W.
I dropped off on Sunday morning so no-one was there but this was OK as all I needed was to drop off. The trailer I used was well balanced and easy to take off.wayne B.
Location was small.lacey H.
Outstanding Affordable & ProfessionalMichelle S.
Car transport wheel bearing on driver's side rear burned up and the wheel fell off. Obviously no preventive maintenance had been done on it, possibly ever.Lawrence M.
The gentleman that helped me with our 20 foot out of town rental truck was thorough and quickly got us through the process. The truck was clean, in great shape with plenty of gas. No problems at all.Douglas M.
WE RENTED FOR MT. VERNON IL TO SPRINGFIELD IL ONE WAY. DROP OFF IN SPFLD. THE AGREEMENT SAID WE WERE TO RETURN TO MT VERNON. GOT THIS CORRECTED AT SPRINGFIELDDALE K.
I only needed the truck 1 day. Charged me for 3 days rental and 3 days insurance. Also charged me for a lot of miles more than it was to my destination.JOHN C.
We asked and paid for a dolly and straps and they were not with the truck when we picked it up.Tyler H.