Waited for over 45 minutes to get the truck I had reserved!
David H
Brads True Value
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Mount Vernon, MO 65712
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI made a reservation for this location, a week in advance. I was then told they would not have a truck available for me on the day of my reservation instead I was told to travel to a location 15 miles south in Aurora, Missouri. I received text confirmation sent by U-Haul telling me to pick up the unit at 8:30 AM. When I arrived at the described location, it was closed. Traveling back to the location in Mount Vernon the location where I was told a unit would not be available. I found exactly the unit I had reserved setting on the lot. I was able to rent the truck in question. But was told neither appliance dolly nor furniture pads I had reserved with my reservation were available. Instead, Brad‘s True Value rented me one of their own appliance dollies at five times the cost. This is the second identical experience I have had with Brad’s True Value.
Kelsey RThe unit rented smelt like a dog kennel in the box. It had to be washed out before I could use it. The inside of the truck smelled like a wet dog had dog hair all over stuff, spilt in cupholders and end floor. The overall truck was very disgusting. I have rented from this location several times this is the first time that I have experienced this with this location. They did not seem to care was supposed to return a call on Monday morning as I had returned on Sunday as of Thursday I have still yet to receive a call, but they sure charged me the full amount.
MICHAEL FNo one was at this location either but we seemed to have made it through with the online service and paid for
KATRENA WFriendly Fast service, explained everything in detail and got us on the road quickly. Even had a store cat to pet while waiting (which was extremely short time). Highly Recommend this buisness!
Andrea S