Nothing it was a great experience
LUIS N
BDR Powersports
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Munfordville, KY 42765
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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First off…I was driving from central Alabama to Kentucky, renting trailer, loading it up, and driving back to Alabama. Pick up was great. No issues. U-Haul website needs work. I reserved trailer at a specific location, one-way per the website…U-Haul called to confirm the day before my trip. Informed me that the nearest trailer to my pre chosen location was over 30 miles away in the opposite direction. Employee I spoke with was great. She helped me find a more convenient location that was on my route. Although I had to drag an empty trailer further than I had planned it was better than driving more than an hour round trip out of my way. Need to update the website to what is on site at locations please. Drop off and pickup locations are 5 stars….U-Haul website is 1 Star at best.
GEORGE CExcellent service
TIMOTHY HThe young lady that helped me at BDR Powersports in Munfordville was excellent, wry friendly and helpful. Much appreciated
JERRY SThe drop off location was wonderful! Would recommend to anyone. However, the main office needs to seriously update their system and communications!!!! Dropped off after hours. Called the next business day to confirm received keys, etc and checked to make sure did not owe any additional charges; was advised everything was good. Received an email stating had not returned Uhau. Called drop off location again and confirmed. Received a certified letter stating U haul was not returned. Called the number on the letter which advised to call Edmonton, Called Edmonton where U haul picked up and advised to call Munfordville location where Uhaul was dropped off as Edmonton is not showing that Uhaul has not been returned. Called the Munfordville office and the very helpful and patient employee on the phone whom we spoke with every time advised she would call and get it straightened out. We were advised the main office, the one who sent the certified letter, did not keep good records and communication with them were not the best. The main office needs to update their system to receive information when a drop off has been entered into the system.
RICKY G