The location and equipment were all above expectation, especially the clerk who was very helpful. However the check in and return process via the web and app were very frustrating. The web site would not allow me to capture a new photo, or upload one that I had taken myself. When I installed the app to complete the check in process, there was no apparent way to complete the check in process. When retuning the truck, I was able to use the app to capture the requested pictures, however the process was slow and frustrating to try and complete in a busy parking lot.
Timothy B
Naperville Marathon
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Naperville, IL 60563
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Informative, and an easy pick up process.
ALEXIS PThe owner was very friendly and professional, check in and check out was seamless. The truck was brand new and very clean. Will definitely use their service in the future.
DAVID KThe staff where I rented were very nice. The truck worked out great. It was clean and I had no issues with the truck at all. Highly recommend.
KIP OIf I had known this was where we were going I would have chosen a different location. The location was not very nice, the whole process seemed so sketchy and it was a gas station and while we were waiting there was other people behind us there for the gas station and the guy was having me fill out forms through my phone while we were there standing with people waiting. There wasn't really clear directions and in future it would be nice to know that its a gas station we are getting the Uhaul truck at.
BIANCA T