Entrance was difficult to find. It was a sliding glass door on the side of the building, no sign identifying it as an entrance or that it was affiliated with Uhaul. When I entered, I was in the back room of a dry cleaning business. It was extremely messy and dusty everywhere.
Jennifer B
NaperValue Cleaners
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Naperville, IL 60563
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- 2,0 - Cote moyenne des clients
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Location is fine. Phone person was rude and unhelpful. Filed complaint.
EDWARD SThe truck was extremely dirty. Seats sticky, cup holders had grease and grime in them. It had liquid in the back of the truck that got on my furniture. His location did not have any of the extra equipment I requested.
Matthew DVery poor customer service. The oldman/clerk was absolutely disinterested in providing any level of service. Rude service and outright shady location, which didnt even provide all the items reserved - dolly being rhe most important.
Madhur LI was supposed to pick up my truck at 9 am and the owner of the shop didn’t show up until 930. I also tried to call the phone number I was given for questions and got no answer. Due to this delay I missed my flight later that afternoon.
Cassady L