App did not work for pickup. Reservation was different than what was confirmed to us in email. Truck had 1/4 tank of gas. Pickup took longer than expected because we had to call into uhaul and then to find out we had to get gas before we could start our day was a downfall to our busy day. Drop off was not where we had asked at time of reservation. Had to make another call to find a place to accept drop off. When dropped off people at the shop were "questionable". I never got confirmation that the truck had been checked back in and when I did look it up it showed the truck was not checked in till 830 the next morning. We dropped the truck off before 1 pm on the 8th. The app showed 8:30 on the 9th. Will think twice before renting from uhaul again. The truck was fair condition at best. I was thankful for a family member following me because the truck acted like it would not start each time we shut it off. Sounded like a weak battery.
Donetta R
TCB Towing & Auto Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Nevada, MO 64772
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Equipment paid for not in truck and still charged for dolley and furniture dolley. Had to go to another location to get 1 dolley. Charged for missing equipment on top of it. Worst Uhaul experience ever and I've moved 10 times
Brenda MThe after hours drop-off was quite convenient, especially over the holiday.
MICHAEL MI enjoyed the friendly reception I received when I picked up the trailer I rented. Pickup and drop off of the trailer were both great.
Becky PThey were very friendly and helpful.
David W