The dimensions of the trailer were misrepresented so I wasn't able to use it at all. This is a uhaul problem and not the specific location
MARTYN M
Petro Canada New Hamburg
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New Hamburg, ON N3A1T9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I request a pickup at an actual U-Haul location in Kitchener and about 2 days before had was told I had to pick the truck up in new Hamburg at a gas station location instead which was a half hour out of my way. And when I got the truck none of the Dolly's or furniture blankets I'd paid for were in the truck and I had to go back to the Kitchener location to get some of the stuff I wanted as they didn't have all of what I'd paid for. I was then told that furniture Dolly's are rarely ever available to be rented and am unsure why it was even an opinion and why I was not informed of the lack of equipment. Overall it was an awful experience by a company that should have their shit together at this point.
JOSHUA FI expected the cost to be lower, but overall it was a good experience.
darren nThe iOS app checkout was confusing. When reviewing the truck manual and terms, I didn’t see the buttons on the bottom of the screen and pressed the X button to close the document, but it closed the entire checkout flow instead. When booking, I was confused by the rental time. It wasn’t clear if there was a cost for a longer rental, or a penalty for returning late. When estimating the distance travelled, the app asked for miles but then interpreted my answer as kilometres. For Canadians locations, it would be helpful to have both kilometres and miles since the maps and road signs are in kilometres and the truck odometer uses miles.
Peter BThe truck needs some front end work. Steering needs work.
Alan D