Nice person, getting equipment took a bit longer due to technical issue and it being done over phone app as well as it being a gas station with other customers walking in. But overall good experience and would rent from here again.
GABOR K
JBC Snack Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New Windsor, NY 12553
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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I did reservations on 135 st to go Orange County however was no fear to go 230 st then go back to 114 st to pick up a refrigerator to drive I lost 30 miles
ANGEL DNothing, excellent business man, and knowledgeable.
RAYMOND JWhen picking up via mobile, tell the customer that the option to retreive the vehicle will not be available earlier than 1 hr prior to scheduled time and that the process can take up to 30 minutes to complete. If I knew I wouldn't have worried about my check in and I would have arrived earlier.
Julia AI am writing to express my dissatisfaction with the customer service I received during my recent truck rental drop-off at jbc snack inc on 12/21/24 Unfortunately, my experience was far from satisfactory. The representative assisting me displayed a lack of professionalism and was quite disrespectful during our interaction. Despite my efforts to communicate clearly, I was met with rudeness and a dismissive attitude, which left me feeling undervalued as a customer. Given the importance of customer service in any business, I was disappointed by this experience and felt compelled to share my feedback. As a result, I will not be recommending this drop-off location to others, as I believe that respectful and courteous service is essential for a positive customer experience. I hope that improvements can be made to ensure a better experience for future customers.
JOSHUAN M