HORRRIBLE HORRIBLE EXPERIENCE. Very unprofessional staff, when stuck with the truck at a gas station because it wouldn't start back up upon drop off arrival, no one was available to assist, so we had to spend additional money to Uber to the U-Haul to let them know of the situation. Upon our arrival, we approached staff that were NOT following CDC guidelines of wearing a mask in the store. Other customers as well were not wearing masks, and nothing was said about it. When confronted by the staff of what my issue was, The staff rudely replied I only work here and was unwilling to help us with our situation. When requested for the manager he gave an attitude. Both employees names are listed below: Fidel Ruiz and Ruben Banegas We also found a homeless person sleeping in the back of a U-Haul truck when we were departing and nothing was clean. Felt very unsanitary!
Location de camion de déménagement à North Hollywood, CA chez U-Haul of North Hollywood
Déménagement en provenance/direction de North Hollywood, CA 91606? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul of North Hollywood. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul of North Hollywood
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de North Hollywood, CA.
Location de fourgonnettes et de camionnettes à North Hollywood, CA
Les fourgonnettes et camionnettes de location U-Haul de North Hollywood, CA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à North Hollywood, CA 91606. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Everyone was very nice and accommodating. Only thing is, and I told the main customer service person on the 800-Uhual call center line, and the employees of this store, that the info about parking at the location is wrong. This needs to be updated on the website. You CANNOT park your car there when you rent, unless you park on the main street, which is not in a great area, and there may be restrictions on parking there (I didn't check the street signs). So you MUST have someone drop you off and pick you up if you don't want to leave your car parked on the main street (again, that might not even be legal - I never checked the signs). This is a huge piece of information to know for future customers not familiar with this location.
thank you! all went great!
The cargo space of the truck upon return by the previous renter was not clean. It was loaded with manure or some farm-field soil. I had to sweep out the residues and mop the walls and floor of the compartment before I could load my cargo. This caused a significant delay to the start of my transport. Also, the tread of the passenger-side front tire was well worn on the outside shoulder of the tire. This condition caused a worry about tire-failure for the duration of the extensive miles of driving. Maybe "just-in-time" truck-sharing should include a pause for prep and inspection before a truck is dispatched again.
Employees were not properly wearing masks. Noses (and in one case his mouth) were exposed. My vehicle wasn't ready until close to 30 minutes after my reservation and I had to fight for the $50 credit (you know, the one offered online that states "Should U-Haul, through its own fault fail to meet time, place and equipment size, a $50 "Reservation Guarantee" will be paid and U-Haul will still attempt to fill the reservation"). Afterwards, I was treated as someone whom they did not want to deal with. I believe that employees of any business should make the customers feel liked, not an annoyance. Don't treat the customer poorly because of a mistake made by an employee.
The staff at this location are very nice and helpful!! They are so respectful and know what they are doing!! They made sure everything was connected securely and safely. Best staff ever!! Every single one of them!!
Everyone was kind, helpful, and knowledgable. I will definitely use this location again!
This was the location that saved my life if it wasn't for their fast actions on calling the police when I was kidnapped 7/21/20 the police would've never known i was the person they were looking for when they found me in that condition I also appreciate the friendliness of all the workers on duty on my visits
I really enjoy it the trucks are great and staff helpful and friendly. Very good experience please tell the staff good job from me . Thomas Simmons
I booked a truck and when I got to the location at 12:30 pm, I was told that the reservation had been canceled, because it was made for 12:30 am. I was never informed of the cancellation. Really bad!!!!
So professional. Awesome.
Came for mobile order pickup and the employee working outside at the time moved trucks out of the way to get to the one I had because the mobile order gave me one parked in the back behind other trucks. So awesome!
Maybe keep the closing time to 8pm rather than 7pm other than that, it was a really great experience as the customer service were so knowledgeable and friendly and so helpful.
No hidden fees. Be more definite on return times.
The wait time for calling in is sometimes long. I've had the best experiences at this location when there are enough staff people to help all of the customers.
Fix your auto matter. Employees very rude to me. Make sure if it's clean before giving it to customer.
Lower the mileage rates that's all Thank you
Very pleasant and helpful dealing with the staff
I would like to thank April. I spoke with her when I called in on Thursday the 17th. I had been given a little bit of a run around earlier in the day, but April nailed it! Her customer service was perfect. She checked back with me when she had to place me on hold, she had my account already pulled up, and she was empathetic. Not only were her soft skills on point, she got everything taken care of for me in the system and I was able to go pick up the trailer and get my son moved to college. Thank you April!!
The truck was dirty and had to be cleaned but was still dirty when I left. The truck needed service. The transmission felt like it was slipping making it hard to drive, the steering was all over the place and the mirrors would not stay adjusted to the position I set them. I could only have the truck for 6 hours but was chanted a full day rate. I'm not happy with Your location at all. The only good thing was the young man that helped me at drop off.
Nothing keep up the great service
Sliding door of van Would not open from the outside band shut up on me for 25 minutes on the 5 freeway and only thing I get is a $10 discount