Trailer pickup was a shit show to say the least. Area uhaul couldn’t guarantee the trailer would be ready in time, I got confirmation of the pickup and when I arrived the trailer had clearly been there for 5 days (historical blizzard came through) so I knew it had been sitting. Guy said he hadn’t checked the trailer in yet which was obvious because the trailer was snowed in, guy didn’t hook the trailer up for us. Only checked the lights after we pulled it out of the snow pile it was sitting in. Didn’t offer to do anything about all the snow sitting on the trailer so I had to waste time clearing off 8” of ice/snow pack before I could load the car up for the move.
Matthew L
Radiant Storage NWI 21 LP
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Norwich, CT 06360
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEverything went great and the customer service line its amazing.
Charlie FThe guy was nice but computer down and couldn’t give us a trailer,then said the could and uhaul did a check out over phone that took forever, whole check out was a3 hour process between two trips there . Dirt Road bumpy with potholes so thought that why trailer was bumpy, didn’t realize till after it was loaded and my helpers gone that it was only able to ride15mph
JAMES NExcellent customer service
ERIC SI had difficulty uploading a picture of my license via my phone as for some reason the pictures were getting blocked by the security settings on my work phone. The person at Radiant Storage was excellent on working through the issue on his phone. It would seem to make sense to have a small scanner at the desk, as I have run into this issue before at UHaul.
WILLIAM M