Very poor customer service. I felt like they did not want to rent the u haul to me because I am a woman. They questioned why my and my husband had different last names. I didn't know I had to show them my marriage certificate just to add his number for the secondary number. They couldn't find the keys to the truck. Checking in took forever since the woman did not know how to do it. They didn't look at the gas nor if there was any damage before me picking it up.Monique L.
Rossi's Black Point Station
(U-Haul Neighborhood Dealer)
Pour nous contacter
Novato, CA 94945
- Lun.-sam.De 8 h am à 8 h pm
- Retour client 24 heures
Services dans cet établissement :
One-Way and In-Town® Rentals in Novato, CA 94945
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 2,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Make sure returned equipment is logged in when dropped off when location open. Not delayed until the next day. We were mistakenly charged for an extra day due to employee logging in the next morning instead of when we dropped off the night before when they were still open to receive the truck. It did get corrected but was a hassle to fix.Duane R.
The movers I booked did not show on time and I had to let them know we were moving without them. I had to load and unload the furniture myself, which at my age was very difficult. We only had an hour window for the freight elevator. I had informed the mover of this the day before.Pauline R.
Be sure to get a firm contract from uhaul prior to rental because you sure won't get this at this dealership. A quaint little store w/ quaint proprietors but uhaul can't be trusted to give you accurate info after service, they WILL overcharge you at every opportunity, & getting them to respond to complaints/excessive charges after the fact takes determination & the patience of Job. My advice? Go somewhere else!Bobbette S.
Provide additional places for uhaul drop off.Hugo C.