please contact me to escalate my complaint.
kayra S
Rossi's Black Point Station
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Novato, CA 94945
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI rented a uhal from this location and was disappointed. They told me that the truck had 15/16 or almost full of gas in the tank but it only had like 11/16 . I noticed that to late and they over charged me for gas when i returned it . I know i should have checked it before i left but i forgot. But i did took picture of the gas gauge so make sure i would fill it up to the same level before i return it. So i did i filled it up to 11/16 of gas just like the picture shows and the gauge was exactly same level as when i left . I understand that i should have checked it but they just had the wrong gas level info in the system. I came back with the truck and he said i am missing gas. And i told him i did filled it up to the exactly same level like it was before. He replied that it was full when i left . Anyway it was $30 no big deal but i felt like i was ripped off intentionally. Check the gas gauge before leaving because they will rip you off .
LUKAS KEasiest U-Haul transaction ever. Agent was helpful, friendly and knowledgeable. 5 star experience. Thanks!
Michelle ZLocation and staff were excellent. The software and app guided check-in was a real problem....SO delayed just trying to get through the pick-up process.
ANNE BBetter computer services!!!!
Robert P