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OLEKSANDR H
Performance Pool & Spa
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oakdale, MN 55128
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Excellent in all ways!
Mary NHe was very friendly and made me feel like a valued customer. Excellent!
Scott GSuper friendly and helpful people
Kevin RThe initial call to this location was handled by the manager, from what I can tell. He was helpful and courteous and was flexible about the time that i needed to rent it. He was awesome. The other 2x individuals I spoke to in personal and via phone later on were not knowledgeable about the UHaul rental process in general. Neither of them seemed to know about the Drop-Box method of dropping off the vehicle, considering that I used the UHaul for 8 hours and they chose to charge me for 2x entire days. During the initial purchase, I asked many questions about what to expect when it comes to being charged. The guy acknowledged the milage cost and the initial payment, then continued to try and upsell me 3 or 4 times on things that I didn't want. He neglected to suggest that I bring the vehicle back with a full tank to avoid the large fee that surprised me later. I would have appreciated some sort of warning beforehand, but instead his focus was on taking more of my money up front for miscellaneous insurances and such. The vehicle was a dusty mess when I got into it the first time and the display constantly beeped to indicate parts that needed to be serviced. The 70 miles I drove were stressful, so I took it slower. I was late in returning it, but called before closing time to ask about options. He simply stated that I could drop it off even if they were closed, but then changed his mind. I dropped it off anyway 45 minutes after they closed and noticed the UHaul key drop-off box outside their door. I even called in the morning to inform them of the drop-off and let them know when I dropped it off. They tried to charge my card the next day for over $177, but it auto-declined. They then called me, I called them back. They tried to take my CC information and charge my card without even telling me what the bill was. I had to get the guy to ask the other guy what the dang total was! They explained that they charged me for 2x days and a huge extra gas fee. They were inconsiderate and explained nothing except "Just read the contract". It was aggravating, to say the least. My partner called them back and asked to speak to a manager. They said it could take up to 2 days! I hope I get to speak with the intimal person I talked to. He at least was respectful, knowledgeable, and straight-forward. I am still waiting to figure out what I'm supposed to pay these guys, considering the bill they sent me was for a completely different amount than we spoke with over the phone... This is such a mess... This is the last issue I expected over just a simple rental! -Rob
Robert J