Trailer leaked. Soaked my Queen mattress. A report was filed. I will call customer service soon.
James K
1 Stop Pawn
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ocean Springs, MS 39564
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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1 stop pawn was excellent but u haul itself was horrible. I would highly recommend using a different moving service if possible. The customer service rep for Mississippi is ungodly rude and it was the worst experience I’ve ever had with a rental service
Billy LI tried to pick up the truck at 7:30 which is what time my reservation was for. Once I got there it said “looks like a piece of equipment has not been assigned for this reservation”. I had to wait for 40 mins on hold before I could talk to someone to get everything figured out. I drove around looking for another U-Haul place wasting $20-$30 in diesel. Once I finally was able to get ahold of someone they told me to return to the original place to pick up the truck and once we opened the truck it didn’t have blankets or a dolly which was on the original reservation. Then I got charged full price because of y’all’s mistake. It was around 8:30 when I was finally able to get the truck when the original reservation was for 7:30.
Bailey RVery scetchy and a little scary. No one was on site so we had to download the app and the cell signal was poor so it did not work well. Never received an email stating the truck was returned
John FThe entire process was as easy as it gets. Will definitely be back.
William S