Employees seemed confused about how to check out a vehicle. The connection to the network was bad, and they didn't know how to fix it or have any sense of urgency on making it happen faster. Driver was there was 45+ minutes trying to get the vehicle and leave. Check-out confirmation never came to my email.
hannah m
Roto Rooter
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Oklahoma City, OK 73127
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I recommend them having wifi access since it i was there at 9am and didn't get the truck until 1045am, got the time changed to 1015am. I wasted a big part of my day and missed getting to another appointment. Doesn't matter if it the first, don't know when the mobile stuff was adopted but this shouldn't be a problem if you know it happens all the time. Also poor customer service on the phone. Don't need excuses from grown adults and also don't need someone rushing me off the phone when it's their job to answer questions.
Sherry HHave the fuel tank full. Hard to guess to get a quarter tank.
Justin MWe did not use the small dolly so im not sure why there was a charge. It used to be where they were tied with a seal and you were charged if you used it. Also the truck was not clean on pick up. The cab was full of dried red dirt dust and what look like those fire 🔥 cheetoes. We did return it the same way.
Cathy MI had a last-minute reservation and the staff was great.
Justin M