The location was listed to open at 9am and I arrived there and had to call U-Haul to change my order to mobile pickup. Went through that process and couldn't get the lock open. Ended up having about an hour talking on the phone with unhelpful tech support. Fortunately the lady from the business came and helped me get it open and then I was able to get on with the checkout. Also did not receive a dolly or furniture blankets and the back of the U-Haul was dirty, covered with leaves.
Jonathan P
Robinson Insurance Agency LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Omaha, NE 68111
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Traffic was a little fast on that road but other than that it was ok and easy to get the keys. I would say that previous renters should be mindful and fold up the equipment so that the next person can use them. When I looked into the back of the truck, the moving sheets/mats were all over the place. Overall, the truck was great! I got done with all of my moving in just a day and a half. Thanks
Sequoia HI did not return the vehicle to this location, my son-in-law did on 9/4/23.
Robert TThere are lags in the company response. I return the car back to the location I received the truck before the due time. But this was not enough check me out and send the receipt and it took two days to finish this issue.
Mohammed HI would like the inside not have mud and dirty on the floors , really nice lady and great location
LaFrenga R