Very friendly, equipment was clean and everything worked well! Would recommend this location !
Deb G
Mega Saver Rentals 120th Pacific
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Omaha, NE 68144
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI ordered a furniture dolly and there was not one in the truck but I was still charged.
Joshua FMega Saver staff was unorganized and understaffed. The manager had to call someone to get the U-Haul checked out in his system and had me do it on his cell phone with that person. I had a 4 hour rental and returned the truck within 3 hours, then found out they didn’t check it in until the following night and billed me for 3 days which was more than double the correct amount.
TODD PThe staff personnel were very nice and the truck was clean, but the overall experience was not so good. How to improve? Don't overcharge! I arrived at 10 am for a 10 am reservation on Sept 1. Departed with U-Haul truck approximately 10:20 am (photos date-time stamped 10:18 am prior to departure). Estimated total: $65.43 including $15.00 for "Safe Move" coverage. Returned truck at approximately 4:10 pm. After waiting in line to refuel (original fuel quantity supposed to be 5/8, but actually lower at 9/16, see timestamped photos, refueled to 3/4 tank, see photos), waited in line again to process rental return. Waiting in line was not a problem in itself, but was apparently charged for another session, actual charge: $102.83 including $30.00 for "Safe Move" coverage while truck was parked in the return lot, see time-stamped photos. If I had known I would be paying for an additional 6 hour session, could have moved a lot more stuff on another day. Note to other customers: apparently the actual time that you return the truck does not count for billing purposes; what counts is when the Rental Return PROCESSING is complete inside, so if you have to wait in line to refuel, and wait in line again to finish the rental return process, waiting in line can cost you extra, even the "Safe Move" coverage is doubled while the truck is parked outside! The staff personnel were very pleasant otherwise, though. I would have rated this location as "Excellent" (five stars) on the review if not for the charge being nearly doubled. Probably a policy issue rather than staff. But I'll rent elsewhere next time...
Lance OEverything I did online had to be repeated by the employee when I got there. I had to wait 10 min while she had to repeat what I had already done. Service was friendly and very helpful and she did great!
Matthew B