This was not the original drop off location request. I was told I would have to talk to UHaul customer service in VA to change the drop off location when I arrived in the area. Once again adding time, money & mileage to my trip. This review is not a reflection on F&G Automotive. This review is 100 % UHaul corporate lack of value in customer experience or the lack of value of my time. Rating scale of 1-10 - I would give UHaul a 2.Jolynn L.
Moving Truck Rental in Onley, VA at F&G Automotive Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Onley, VA 23418
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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The rental transaction was handled quickly and efficiently. The truck was clean and well maintained.Sandra H.
great ride very handy location great servicedoug F.
love the place , real people, no stress environment.Michael W.
Great serviceWayde F.
Nothing, it all went well and was a smooth transaction.CM N.
Truly appreciated all of Wayde's assistance especially during the non duty hour pickup effort! He demonstrated customer service at its best!Robert T.
The truck was good (except the fixture that holds your phone, keys, coins, etc) that fell completely off its hinges from the console while I was driving. Behind it, was a filthy mess of coffee stains! The Shop Office was a total mess. Did not want to touch anything. When I asked about a tune up he himmed and hawwed then said 'a couple of hundred bucks.' No prices posted. Yuk.joan R.
Drop off was after the location closed.Barbara M.
Great customer service!CHARLES H.
The place was closed, but it didn't matter.Dale L.
everything great.Pedro S.
Have fresh coffee for the customerEugene W.
Clean the windshield on the inside.Michael L.
THERE IS NOTHING TO IMPROVE. THE PERSON WE DEALT WITH WAS EXTREMELY NICE AND VERY HELPFUL IN GETTING US WHAT WE NEEDED. I WOULD DEFINITELY RECOMMEND THIS U HAUL PLACE.james M.
They were supper nice I will use them again.Michael W.
Very efficient crew and convenient with the 24 hr drop offJames T.
Service very goodJOSEPH B.
Very helpful in connecting the trailer. Clean. No problems -- VA to FLtim D.
Nothing, dealer was greatWayde F.
This location was very professional and helpful. I was unaware of the problems caused by the change made to my contract by the other dealer until I arrived at Onley and the attendant there, being unable to reach his regional rep who was on vacation, advised me to call the Uhaul number which advised me to write this review.William L.
Wade always helpful and accommodating.David L.
Great Service!!Douglas M.
Have the exact truck size reserved available. I was "upgraded to a larger truck" because the 20 foot truck was not available within 35 miles of my location even though was reservation was over one month old and I received confirmation email that my truck would be ready.Mark K.
No envelopes to turn in the truck--had to make notes on the back of a receipt.Edward H.