Staff was completely unorganized, and didn't seem to expect us to be there to pick up. The truck had footprints on the inside of the windshield that needed cleaning, and she seemed put out about doing so when we asked. We wanted to rent some blankets, but were told they weren't available, but found some in the truck after we got it to the house. This made me feel like the truck had not been inspected before we picked it up.
Linda B
Solid Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Opelika, AL 36801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI got charged for the service fee
Judith MThe on-site staff is fantastic. Helpful, friendly, knowledgeable. The online system needs improvement. The pickup location in the email confirmation was different from the pickup location in the app. Online vehicle retrieval wasn't working. Phone wait time for customer service was over an hour.
Scott WProfessional and opened before posted office hours.
ROBERT WMake sure the tail lights work. They did not work upon pickup. Brake lights and blinkers did work however. Luckily I was traveling during daylight.
Clayton G