It was not the facility we had issues with, it was the UHAUL 1800 number personnel. The individual I contacted to return the truck was non cooperative. First she refused to talk to me because I was not on the contract even though I paid for it with a cc. She refused to tell me where to drop it for same reason, so we dropped it at the location we knew of. And low and behold who knew there was another drop location another 2 miles out of our way. Yep we went over miles by 6 after passing a location 6 miles earlier. Too confusing. I should have not paid the extra. But it's done and hopefully I will not have to use them again. People have forgotten how to communicate!
Robert C.
North 87 Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Orange, TX 77632
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- 4,0 - Cote moyenne des clients
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Would be nice if the U-Haul facility was open during the weekend when we returned the trailer (Saturday at 12:30PM).
Joseph A.hire new staff. The staff at this location is very unprofessional.
TRACY A.Bad area to drop off a trailer because the parking area is very small and it's close to a busy street.. Unable to turn in equipment alone
TROY T.Took to long to get the mobile service, charged more then expected.
Rogelio N.