Easy to drop off and helpful staff.
BARBRA L
Bridge City Home Store & Mattress
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ottumwa, IA 52501
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I rented a trailer and moved a small tractor from Iowa to Georgia. It was one of the worst experiences I have ever encountered. To start, I rented the trailer, from a specific location one month in advance. The day prior to pick up, I received a call from U-Haul letting me know that the trailer was not available. They did have one 50 miles away and if I would be willing to pick it up. I was a little irritated, but said yes, I would take it. When I was on the phone, I asked if this new location had a hitch and a receiver available for rent, the assistant said yes. While completing paperwork at the alternate location, the assistant asked me where I would like to return the trailer. I gave him an address two miles from my house. He said that I could not return it there because it didn’t show up in his system. I told him that I drive by it every day and that I had rented stuff there before. Again, he informed he couldn’t see that location and asked me if could return it 18 miles away, I bit my lip and said yes. I then asked him if they had a receiver or hitch to rent. He informed that they did not have additional towing equipment for rent, but I could go next door to Tractor Supply and get one. Didn’t argue, just went and got one. We get the trailer connected and hook up the lights, they do not work. I asked if we could get another trailer, he quickly said no. I stood there for a minute perplexed, then reached down and shook the wire harness, light came on. Found a shorted wire, so I took the trailer and made repairs at the house. Once on the road the trailer worked fine. The return also went smooth, and yes, I made sure it was after hours. The ONY way I will rent from U-Haul again is if I have no other option.
jamie bThe man who helped me return the trailer was very helpful
Dennis Hxxx
LARRY LThe company and its associates are very professional...AS A COMPANY PERSON MY SELF I WOULD LOVE TO BECOME A UHAUL AGENT: I AM THE OWNER OF WALNUT AUTO HOBBY SVC LLC...BLYTHEVILLE AR.72315
ROBERT C