Very rude female owner/worker and she did all she could to make renting a truck almost impossible! I returned the truck hours earlier with less miles than the 50 miles that "she" put on the rental contract. I drove the truck only 12 miles total. When I returned the truck she had apparently left for the day and a non English speaking gas station attendant was there and motioned to me that he would take the keys After realizing that I would not be able to speak his language and ask for an adjustment of the mileage I called Uhaul and spoke with Christian and explained the situation. He told me that the truck would be checked in the following morning and the mileage would be adjusted. I of course left the keys with the gas station attendant and to protect myself I had taken pictures of the truck mileage for my protection and also of the gas gage immediately after parking the truck at Sinclair Gas Station. An adjustment was made to the mileage, but it was NOT the true mileage that I had driven. I was billed for 30 miles and NOT the 12 miles actual miles. I called Uhaul earlier this morning and spoke with Josie (very helpful) and she told me that she would put in a request for reimbursement to my credit card. I'm hoping to never have to rent a Uhaul again,but if I should have a need to, I will NEVER rent from that rude and DISHONEST Sinclair Gas Station female!!! I will be sure to share my horrible experience with her to my friends and family and warn them to beware of her dishonesty and unethical business dealings
julie s
Sinclair Gas
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oxnard, CA 93030
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The lady at Siclare was awesome and very helpful.
michael bExcellent service.
elaine sAll Good Everything’s awesome
Joseph FMake sure the service station where pick up was ready instead of long wait time. We were on a time restriction therefore losing 30 extra minutes made us late hauling which cost me extra😩
Leone I