The drop off location was a small location. The only gentleman working did not know how to remove the car from the auto transporter and had me remove it. The next day, it was raining hard. I dropped off the truck. The same gentleman was busy and just took the keys and said I could go. I openly wondered if the truck was going to be processed correctly so I took a quick picture with the truck and the sign from the drop off to prove I had dropped it off. When I tried to explain the truck’s tire condition, the attendant seemed to not be very interested with it.
John P
Priced Right Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Pensacola, FL 32503
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisMr. Song was flexible when I needed to change dates and times twice. My first time getting a U-Haul and it was a pretty easy experience. The only thing was that when I got there no one was there and I called several times but didn’t get through. Once able to communicate with Mr. Song he said he was on his way (there was an issue with his phone which is why I couldn’t call him). He was about 30 minutes behind. When he got there all was done via phone including payment. He didn’t even open the facility door for me to go in and take care of paperwork. I am not sure if it’s him alone or if there are other persons. However, despite his frustration with me as I asked him to explain the charges before he charged my card it was ok. My conversations with him via phone were friendly but in person as I asked questions he did get frustrated and a bit snappy but it all subsided as I remained calm. I believe part of it was a language barrier which is understandable. The U-Haul itself was not cleaned and I asked about it. Mr. Song said no problem he will clean and had a blower to do so. Once it was clean I did the inspection as required. The inside in the front was smelly… I guess they can’t control that much. Smelled like cigarettes and body odor. No damage on outside and although the engine and transmission sounded iffy it got to the destination (which was approximately 350-400 miles away) safely. I wouldn’t mind using them again which is why I said I’d recommend it to a friend.
dorian dThey didn't have the hand truck I requested. Sent me to another location and they didn't have one either.
Denise Kvery little vocal communication or instructions. details of the contract were not gone over with us
Paul H