Your app is terrible and the check in and out was totally unacceptable
Brian S
Peshastin Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Peshastin, WA 98847
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI was in a broken down motorcycle situation there. The van was like from heaven from where my bike was broken down, was 100yds. I called to set up rental, was helped but not explained that this was a round towner deal. I thought I could drive it West and drop it off there (160 mile away). It took 3 tries to get registered and get the key out of lock box. It was 91degrees outside. The van was great for an afternoon drive. We have a uhaul drop off where I live. I was grateful I could do a wrong location drop off.
Ronald HFuel tank was not full when I picked up.
JAVIER BAssigned truck was new with low miles. It was clean, but there were two issues. First, this is a completely automated location...meaning a smart phone is required. So I had to return home and get my wife so she could use her phone to complete the transaction...which took over 30 minutes. We couldn't select the desired drop-off point, and my text to the posted number is still unanswered...two weeks after I sent it requesting help. The biggest issue was the lack of running lights (tail lights) on the truck...this caused significant issues during the trip. Suggest actually inspecting your equipment before renting it out, and letting people know a smart phone is required for rentals.
THOMAS TThe all gives the wrong location 5 min away. It's dangerous and dark and you provided no support. The location guy was amazing and so helpful I had to call multiple times trying to figure out where they were.
ROBERT M