It took over 20 mins to check out. The guy working didn't know how to check out and was not very knowledgeable.
Delia Madrid
Ace Hardware Broadway And Central
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Phoenix, AZ 85040
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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I was given a tank 3/8 full of gas but was charged extra because it was recorded wrong as 7/16 full.
Ziad MeziabTook a long time to check out because they didn't know their password into the system. They were slow as well. They didn't accurately show how much gas was actually in the tank when we received it. The truck only had a quarter tank of gas but paperwork showed about half-tank. During return, I couldn't find the key box like other u-haul locations. It was hidden behind stuff they sell at Ace Hardware.
Tara MendozaNo one really understood the process. Truck seemed to have issues shifting gears. Forgot to add my equipment.
James MendozaDropped off key and the personnel did said they would process later. After an entire day and a half, I had not received any confirmation that the equipment was return, no receipt either. I had to call to get them to process the return. Very frustrating especially with that amount of money tied up.
RAGAN RILEY